How to Fix Snapchat Keeps Crashing on Your Android and IOS Smartphone

Social media companies are constantly developing their mobile platforms in the face of fierce competition. Snapchat keeps up with Twitter and Facebook by introducing new features. Snapchat faces challenges that its competitors have faced in the past. Snapchat users complain about its constant crashes and speculate that this is due to a glitch.

There are solutions that can be used to restart the app while you wait for an update from Snapchat. This article will help you if you’re also experiencing the issue. We will explain why Snapchat crashes and offer solutions.

Also, read Snapchat: Everything you Need to Know.

Snapchat isn’t perfect. There are always problems with the mobile app, and this is a very common situation in social media. Platforms can crash due to server failures or glitches, even after an update has been released. It’s not the end, however. There are always backdoors available on platforms that will allow you to restore the app’s performance to normal. Here are the solutions to some of these problems.

Insufficient memory to perform

Random Access Memory (RAM), storage that stores data for mobile apps, is used by mobile applications. Sometimes we get so caught up in downloading apps that we forget the limitations of RAM. Poor device performance can lead to apps dropping or even crashing. If your Snapchat crashes frequently, it could be that your RAM is overcompensating.

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These are our top tips to solve or avoid the problem.

1. Before you go on an app downloading spree, check your RAM.

2. You should get rid of any apps you don’t use often. Snapchat is a large app that may require more RAM to run.

3. After you have deleted all apps, go to Settings > Storage > Inter Storage > Clear Cache. Click OK to confirm the action.

This third tip will reduce your RAM usage as cache data is often considered junk files after apps are deleted. After relaunching Snapchat, you can compare past and current performance.


Tip #3 is not an option for iPhone users. You can see how much data Snapchat uses by going to Settings > General > iPhone Storage > Snapchat. Snapchat’s cache cannot be cleared on iOS. Clear RAM by restarting your iPhone if you’re an iPhone user.

Restart your device

RaphaelSilva, Pixabay

You just downloaded Snapchat’s latest version or received the latest update via the Google Play Store and App Store. That’s cool! Now you can access the latest features of the app.

You need to take action if your Snapchat app crashes after an update. Computer experts advised users to restart their computers after installing any app. This was before the advent of smartphones, and Smartphone apps are no different. Restarting is necessary, and this is because file replacements made by an update might not work properly if the operating system is still running the app.

Download Snapchat on Android

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Download Snapchat iOS

App Service Is Down

Sometimes, the maintenance of an app may require a temporary but complete shutdown of the service. Snapchat may crash or stop working when you attempt to launch it from your phone.

There is no need to panic, and it is a routine service performed by the platform’s company. If you suspect an app service problem, you can download the down detector app from App Store and Play Store to confirm. You can also visit websites such as Downdetector to verify if the service is working in your area or country.

Visit Downdetector Here

No Cellular Data or WiFi Connection

Snapchat is well-known for its chat features but also for its fun and quirky camera filters. Sometimes your screen may get stuck while loading, and if this happens, the WiFi or mobile network is not available.

These are our top tips to help you deal with the problem:

1. Make sure you have enough credits or balance if you’re on a cellular data service plan.

2. You should ensure that your mobile data is turned on.

3. Check your Settings to see if you are connected to a WiFi network. Connect your WiFi network to your home WiFi network if you are not connected.

It could be a provider problem if you have data credits left or are still connected to your home WiFi network.

These are some things you can do in order to confirm your assertion:

1. Connect to another WiFi network in a café or with a friend.

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2. Connect to a mobile hotspot of a different provider

If it turns out to be a provider problem, you might contact customer service at your provider for assistance.

We have detailed tutorials to help you if your mobile data stops working or your device doesn’t connect to the WiFi.

Incompatibility between App-Devices

It might be a good idea to upgrade Samsung Galaxy phones with an outdated Android OS, iPhones, or iPads that are unable to switch to iOS 14 or later. Old smartphones are not able to support many of the most recent mobile apps due to compatibility issues. Mobile phone app developments are too complex for older units to handle.

You will receive a notification when you download an app to your Apple device if the device you have is not compatible. The app won’t work at its best, even if your phone is jailbroken. Old Samsung Galaxy phones are also affected by this problem, and the apps often crash.

Snapchat Keeps Crashing: There’s Still Hope

Although you have tried everything and have a working WiFi connection or cellular data connection, the latest version of Snapchat is not running in your area, so it’s still difficult to figure out why Snapchat crashes. It is best to hold on to your hope and wait for Snapchat’s next update to fix the problem. This is not the best-case scenario, and it may not work. It’s okay if you can fix the problem using any recommended methods. Now you can troubleshoot Snapchat like an expert whenever the problem occurs again.

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