Tech Solutions: How Office Services Are Being Outsourced

The days of large, busy offices are almost behind us, as the digital business environment offers cloud solutions and with outsourcing being the buzzword, business owners are reluctant to directly employ many employees. This leads to a demand for all kinds of office services that are offered by third party firms who specialise in their service.

Cutting Costs

All businesses are looking for ways to cut their expenditure and when you consider the huge cost of directly employing office staff and all the equipment upkeep, outsourcing typing and bookkeeping is a very attractive alternative. You simply order the work as you require it and a remotely located third party provider carries it out and sends it to you via your preferred platform. Cloud solutions allow for remotely located accountants to access your business data securely, which saves the professional having to visit your offices and when you crunch the numbers, there isn’t a cheaper way to get the work done.

Foreign Businesses

When a company opens an office in a foreign country, they require office services, which is a preferred solution to hiring local employees; you might need premium accounting services in Singapore or bookkeeping in Thailand; whatever your needs, there are local providers who offer a cost-effective solution. Setting up a foreign company demands that you enlist the services of a local business formation firm that is very conversant with the business protocol and with expert advice, you can choose the best type of business registration. Most countries encourage foreign investment and there are attractive tax concessions and other benefits when you register your business and a Google search will put you in touch with a business registration company.

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Migrate to the Cloud

With all of your critical business data on a secure remote server, you are streamlining your business processes – you can access any file from any location, using any digital device – and when you outsource, the provider can access the data via your secure network. 

Services that you can outsource include:

  • Graphic Artwork
  • Bookkeeping & Accounting
  • Digital Marketing
  • Printed Media
  • Network Security
  • Business Communication

Virtual Receptionists

Using Voice over Internet Protocol (VoIP)solutions, a call centre can handle all your incoming business calls and the caller would never know that the receptionist is remotely located. The call centre guarantees all calls are answered within 5 seconds, which is pretty impressive by anyone’s standards, plus you have use of message taking services and other business communication solutions. Click here for an interesting article about the tech sector in Singapore and how the HR demand is high.

Customer Support

If, for example, you have a 24/7 support number, this is something the call centre can handle, as they have several shifts to ensure round-the-clock coverage. The remotely located receptionist can inform the mobile service engineer instantly and that keeps your customers happy.

If you need to outsource some of your office work, the cloud offers the ability for third-party companies to seamlessly connect and the future certainly looks to be digital with the Internet of Things, a global network that connects all digital devices, while outsourcing office work will continue.

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